What to do when an apartment is flooded
Step-by-step guidance: stop the water, call the emergency service, prepare an incident record, document damage, identify the party at fault and prepare to recover compensation.
What to do when an apartment is flooded
Detailed guidance: first steps, the expert, lawyer, water-damage incident record, party at fault, disputes with the management company, court proceedings and common mistakes.
What an expert does after flooding
How an expert documents damage, checks causal links, calculates damage, prepares an opinion and assists in court.
What a lawyer does after flooding
How a lawyer organizes recovery: a pre-action claim, evidence, defendant, court claim, expert examination, litigation costs and enforcement.
Water-damage incident record: what it should contain
What information to include in the record, whom to invite, what to do if the management company refuses and how to document comments.
Who is at fault when an apartment is flooded
A neighbor, management company, contractor, owner, tenant, developer or insurance-related situation — how to distinguish liability.
Court proceedings over apartment flooding
What claims to bring, what evidence to attach, and how to prepare for a court-appointed expert examination and recovery of costs.
Flooding from the roof, a riser or the sewer
When the dispute is with the management company and how to prove a link between the damage and the building's common property.
Mistakes after apartment flooding
What to avoid: making repairs quickly without documenting damage, discarding damaged belongings, signing a blank incident record and delaying evidence collection.
Inquiry
Send photographs, the water-damage incident record and a description of the situation
You can send photographs of damage, the management company's incident record, videos, correspondence with neighbors, the management company or insurer, a valuer's report or court documents.
- inspection and documenting damage;
- assessment of damage and reinstatement costs;
- cause of flooding and the responsible party;
- pre-action claims, court claims and recovery of costs;
- reviewing an expert opinion or valuation.