Event
Retain emergency service requests, incident records, photographs and the date the water was discovered.
Cause
Collect documents on the location of the leak, work carried out and condition of building services.
Damage
Document the damage, estimated reinstatement costs, value of the property and documents substantiating expenditure.
Status
An out-of-court opinion, a review and a court-appointed expert examination differ in how they are obtained and assessed by the court.